Job Details

Company Overview

This is a full-time, internal corporate position working on the Digital Agency side of Horizontal Integration located in our Pune office.

Horizontal Digital is an experience forward consultancy. So, what does this mean? We help organizations not only meet ever-increasing customer expectations but set the bar higher in the process. And we deliver on this promise by putting customers at the absolute center of everything we do, helping them build stronger possibilities with our clients in the process.

Our solutions are driven by strategy, creativity and execution — and powered by Sitecore, Salesforce and other enterprise platforms. Get a deeper look at our expertise with some sample case studies.

But enough about us. Let’s talk about you.

Do you love building high performance team, nurture relationships with clients, learning about technology, having fun while you work, and delivering exceptional client outcomes? If so, this might be the role for you!

What you’ll do:

Client and Technical Delivery (50%)

• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Develop, grow, and sustain strategic client relationships. Facilitate programs that draw out and answer clients’ needs.
• Anticipate the needs, concerns, and input from clients. Analyze and lead the strategic initiatives client’s perspective which can achieve transformational outcomes and advocate for high-ROI solutions that may challenge perspectives on process, systems, and customers.
• Understand client business, internal dynamics, industry, and competition to help bring clients the right solutions at the right time.
• Support and drive progress toward the vision for each account in partnership with the broader agency team.

Building Delivery Team (40%)

• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Develop, grow, and sustain strategic client relationships. Facilitate programs that draw out and answer clients’ needs.
• Anticipate the needs, concerns, and input from clients. Analyze and lead the strategic initiatives client’s perspective which can achieve transformational outcomes and advocate for high-ROI solutions that may challenge perspectives on process, systems, and customers.
• Understand client business, internal dynamics, industry, and competition to help bring clients the right solutions at the right time.
• Support and drive progress toward the vision for each account in partnership with the broader agency team.

Building Delivery Team (40%)

• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Develop, grow, and sustain strategic client relationships. Facilitate programs that draw out and answer clients’ needs.
• Anticipate the needs, concerns, and input from clients. Analyze and lead the strategic initiatives client’s perspective which can achieve transformational outcomes and advocate for high-ROI solutions that may challenge perspectives on process, systems, and customers.
• Understand client business, internal dynamics, industry, and competition to help bring clients the right solutions at the right time.
• Support and drive progress toward the vision for each account in partnership with the broader agency team.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com.

All applicants applying must be legally authorized to work in the country of employment.